taya00 Privacy Policy

1Introduction

taya00 ("taya00," "we," "us," or "our") operates the online casino platform accessible at taya00.net (the "Platform"). In the course of providing our services to registered members and visitors in the Philippines, we collect and process certain personal data. This Privacy Policy describes our practices with respect to that data.

This Privacy Policy applies to all personal data collected through the taya00 Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications. It applies to all users of the Platform, whether accessing via desktop browser or mobile device.

By registering an account on taya00 or by continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately.

This Privacy Policy should be read together with taya00's Terms & Conditions, which govern your use of the Platform generally.

2Personal Data We Collect

taya00 collects the following categories of personal data from members and Platform visitors:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification – minimum age 21 years)
• Nationality and country of residence
• Residential address (barangay, city/municipality, province, ZIP code)
• Mobile number registered in the Philippines
• Email address

2.2 Identity Verification Data

• Government-issued identification document type and number (e.g., PhilSys National ID, passport, driver's licence, UMID, SSS/GSIS ID)
• Copies or photographs of identification documents submitted for KYC verification
• Selfie or liveness check images submitted during identity verification

2.3 Financial Data

• GCash or Maya mobile wallet number
• Bank account details (bank name, account name, account number) for withdrawal processing
• Debit card details (card number, expiry date – not CVV, which is never stored)
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method used
• Source of funds documentation where required for AML compliance

2.4 Gaming Activity Data

• Game session logs including games played, wager amounts, win/loss outcomes, and session duration
• Bonus and promotion participation history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Pages visited on the Platform, time spent, and navigation paths
• Referring website or source (if applicable)
• Cookie identifiers and session tokens

2.6 Communications Data

• Records of customer support interactions via live chat, email, or other channels
• Feedback, complaints, and dispute records
• Marketing communication preferences and opt-in/opt-out records

3How We Collect Your Data

taya00 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from anti-fraud service providers; payment verification data from payment processors such as GCash, Maya, and partner banks.
• Regulatory sources: Data received from PAGCOR or other regulatory authorities in connection with compliance obligations.

4Purpose of Processing

taya00 processes your personal data for the following purposes:

5Legal Basis for Processing

taya00 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Legitimate interests: Processing necessary for taya00's legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6Data Sharing and Disclosure

taya00 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

Third-party service providers who assist taya00 in operating the Platform, including identity verification providers, payment processors (GCash, Maya, partner banks), game software providers, cloud hosting providers, and customer support platform providers. All service providers are contractually bound to process your data only on taya00's instructions and in accordance with applicable data protection laws.

6.2 Regulatory and Law Enforcement Authorities

taya00 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. taya00 will notify affected members of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of taya00's assets, your personal data may be transferred to the acquiring entity. taya00 will notify registered members of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

7Cookies and Tracking Technologies

taya00 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyse Platform usage. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session authentication cookies and security tokens. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how visitors use the Platform to help taya00 improve its services. No personally identifiable information is included in analytics data.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out of marketing cookies at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the taya00 Platform, including the ability to log in to your account.

8Data Retention

taya00 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account and identity data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR regulations and the AMLA.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLA and its implementing rules.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer support records: Retained for a minimum of two (2) years from the date of each interaction.
• Marketing consent records: Retained for the duration of your account and for two (2) years following account closure or withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with taya00's data disposal procedures.

9Data Security

taya00 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and taya00's servers.
• Encryption at rest for sensitive personal data stored in taya00's databases, including financial data and identity documents.
• Access controls limiting access to personal data to authorised taya00 personnel and service providers on a strict need-to-know basis.
• Two-factor authentication for taya00 staff accessing systems that contain personal data.
• Regular security audits and penetration testing conducted by independent security professionals.
• Incident response procedures to detect, contain, and report personal data breaches in accordance with NPC notification requirements.

While taya00 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your taya00 login credentials and for notifying taya00 immediately if you suspect unauthorised access to your account.

10Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya00:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed – which this Privacy Policy fulfils.
• Right of access: The right to request a copy of the personal data taya00 holds about you, including information on how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most of your account information directly via your taya00 account settings page.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to taya00's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on taya00's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe taya00 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact taya00's Data Protection Officer using the contact details in Section 14 of this Privacy Policy. taya00 will respond to all data subject requests within thirty (30) days of receipt, as required by the Data Privacy Act of 2012.

11Children's Privacy

The taya00 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. taya00 does not knowingly collect personal data from individuals under the age of 21.

If taya00 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and report the matter to PAGCOR as required by our regulatory obligations. If you believe that a minor has registered an account on taya00, please contact our customer support team immediately via live chat at taya00.net.

Parents and guardians are encouraged to monitor their children's online activity and to make use of parental control tools available on their devices and internet service providers to prevent access to online gambling platforms.

12Cross-Border Data Transfers

taya00 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where taya00 uses cloud hosting services or game software providers with infrastructure located abroad.

Where personal data is transferred outside the Philippines, taya00 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring overseas recipients to apply data protection standards equivalent to those required by the Data Privacy Act of 2012.
• Transfers only to countries or organisations that the National Privacy Commission has determined provide an adequate level of data protection.
• Your explicit consent to the transfer where required by applicable law.

13Updates to This Privacy Policy

taya00 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered members via the mobile number or email address on file, and will update the effective date at the top of this page.

Your continued use of the taya00 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting taya00 customer support.

We encourage you to review this Privacy Policy periodically to stay informed about how taya00 protects your personal data.

14Contact Us / Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or taya00's data processing practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government website.

This Privacy Policy was last reviewed and updated on 1 January 2026. taya00 is committed to protecting the privacy of all Filipino members in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and PAGCOR regulations.